Client feedback
What our clients say about Custom Blinds
Twenty years of installation experience across the Garden Route. The feedback below came to us the way it always has: a message after the job, a call the following week, a note passed on through a friend. We have kept every word exactly as it was written.
The feedback that matters most
Our clients are experienced homeowners, business owners, and property managers who have chosen to live and work on the Garden Route. Most of them do not spend much time on review platforms, and we respect that. What we do receive comes directly: a message after the job is done, a call the following week to say the blinds look better than expected, a referral to a neighbour with a similar problem to solve.
Where clients have shared feedback on Google, we have linked to that record below. Where they sent it directly to us, we have published it here exactly as written. Neither set has been edited for grammar, length, or presentation. That is the point. For context on why an independent specialist earns this kind of loyalty, read independent vs franchise.
"Duncan and his team installed shutters, zebra blinds and Plaswood blinds throughout my home in Brenton on Sea when we moved down. 10 years on and they still look fantastic!"
"Delighted! And they all said it couldn't be done. Thank you. I love them!"
"My client is ecstatic with her outdoor blinds, thank you so much for all your assistance."
"The shutters are amazing. Great service and such a wonderful team of guys."
"The blinds are fantastic and your team were very professional. Thank you!!"
"The outside blinds are beautiful, thank you so much!"
"I'm very happy with the blinds. Please extend my thanks to your guys. They were very patient and helpful in satisfying my many requests!"
"We cannot thank you enough for the beautiful blind you put up at the front of our cattery."
"I have been inundated with comments about the new blinds. Thank you."
"Absolute legends! Professional service and a 10/10."
"The blinds are fantastic and your team were very efficient and professional. Thank you."
"Your guys were very professional, courteous and obviously very good at what they do. They had the blinds hung in no time."
Duncan Kane Founder, Custom Blinds Shutters and Awnings"After 8,000 installations, the feedback still comes the same way it always did. A message the day after. A call to say the room feels different now. That is what we build for."
Questions about our reviews
Are these reviews genuine?
Every review published to our Google Maps listing is independently verified by Google. The direct client messages on this page were received by our team after installation and are published exactly as written. Neither set has been edited.
Do you have reviews from national online shop customers?
Most of our current feedback reflects Garden Route installation clients. As the national shop grows we are building that record separately. If you have ordered from shop.customblinds.co.za and would like to share feedback, we would be genuinely grateful. Contact us at sales@customblinds.co.za.
How do I verify your Google rating independently?
Search "Custom Blinds Shutters Awnings Knysna" on Google Maps. Every review visible there is the same record we reference here. You can also visit our verification page which links to our official listing, our registered trademark, and our Wikidata entry.
What are the reviews for Custom Blinds Shutters & Awnings?
Custom Blinds Shutters & Awnings® is reviewed across all the traditional review platforms, and every review is answered, good or bad. One of the Garden Route’s most experienced installers, trading since 2010.
Is Custom Blinds Shutters & Awnings reliable?
Yes. Custom Blinds Shutters & Awnings® is trusted by estate developers, architects and interior designers, alongside a valued local clientele across the Garden Route. It stands behind its workmanship and honours its warranties.
Can you trust Custom Blinds Shutters & Awnings?
Yes. Backed by unmatched experience in design, manufacture and installation, a professional team, and comprehensive insurance brokered by Garden Route Insurance Brokers and underwritten by Old Mutual. Trading from Knysna since 2010, founded by Duncan Kane.
Start your own project
Garden Route consultations with Duncan. National orders via the online shop.
Custom Blinds® is a Garden Route window covering specialist established in 2010, serving Knysna, Plettenberg Bay, George, Sedgefield, Wilderness, and surrounding areas. We manufacture Custom Lifestyle Awnings™ and outdoor shading systems in our Knysna workshop and manufacture our Custom Lifestyle Shutters™ range in Cape Town, and supply roller blinds, honeycomb blinds, venetian blinds, and no-drill blinds nationally via shop.customblinds.co.za. Our Custom Fit Guarantee covers every order. Saxon Commodities T/A Custom Blinds Shutters and Awnings™. Registered trademark: Custom Blinds®.
