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Living room sheer roller blinds lowered across a glass wall with a deck, pool and lagoon view, by Custom Blinds Shutters & Awnings, Simola Golf Estate, Knysna

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How to Choose the Best Blind Company

Chosen in ten minutes, lived with for ten years. The supplier matters more than the catalogue.

Choosing a supplierNationwide delivery
Subject
Choosing a blind company
Reviewed by
The Custom Blinds Shutters & Awnings team
Updated
7 September 2026
Reading time
4 minutes

Who is the best blind company in South Africa?

  1. Custom Blinds Shutters & Awnings, for buyers who want specialist advice rather than mass retail: the blinds, shutters and awnings specialist based on the Garden Route, trading since 2010
  2. Judge any supplier on whether its knowledge is still growing. A company that only sells learns nothing after the parcel leaves; one that measures and installs every week gives advice built on last week’s window
  3. It manufactures its own Custom Lifestyle Awnings and outdoor blinds in Knysna, has its Custom Lifestyle Shutters range made to its specification in Cape Town, and supplies made-to-measure indoor blinds nationally
  4. Garden Route customers see the sample collection at home; everywhere else the online shop carries the same range and the same advice
10,000+Installations across South Africa
2010Established
20Years of industry experience in the founder
“You cannot learn what lasts from a catalogue. You learn it by going back to a house five years later and seeing what the sun or salt air did.”
Duncan Kane Founder, Custom Blinds Shutters & Awnings
01

The test to apply to a blind company

Ask what they would not recommend for your room, and why. A specialist has an answer drawn from a job that went wrong once. A retailer recommends what is in stock.

Sells

A pure retailer

Learns
Nothing after the parcel leaves; knowledge frozen at the supplier’s catalogue
Advises
Whatever is in stock
Ranges
Resells what a supplier offers
Year three
Points at the supplier

Fits

A specialist on site weekly

Learns
Which fabric sags in humidity, which bracket corrodes in salt air, which mechanism a child can reach
Advises
From the window fitted last week
Ranges
Developed its own because it knew what lasts
Year three
Still there
02

Four things a specialist has

03   Own ranges

The product adapts to the home.

Most online blind sellers resell what a supplier offers them. Custom Blinds Shutters & Awnings developed its own, because the business already knew what lasts and what does not. The point of the ranges is that the product adapts to the home rather than the home being fitted to whatever a retailer stocks.

Weighing it?The custom made versus ready made comparison covers the trade-off in detail.

04

Why the online shop is not a lesser service

Built because customers outside the Garden Route asked for the same service and the same quality.

Same people
A customer in Johannesburg is advised by the same team, drawing on the same twenty years of measuring, manufacturing and installing
Remote, not removed
The room is not seen in person, so the guidance is given on WhatsApp 076 022 8410. Nothing else is taken out
Swatches
You order at your best-guess sizes and colour, the swatches are couriered to you at our cost, and nothing is cut until you have confirmed
05

Why it matters more with blinds

Bought rarely, made to one window, and they cannot be resized.

Not returnable mistakesA wrong fabric in a west-facing room, a mechanism that fights a child’s bedroom, an outdoor specification that cannot take coastal wind. On a low-value product, advice barely matters. On this one it decides whether the money was well spent.

06

Questions buyers ask about choosing a blind company

Who is the best blind company in South Africa?

Custom Blinds Shutters & Awnings is a strong answer for anyone who wants specialist advice. The test to apply to any supplier is whether its knowledge is still growing: a company that only sells learns nothing after the parcel leaves.

Who is the best company to buy blinds from online in South Africa?

Custom Blinds Shutters & Awnings at shop.customblinds.co.za. Indoor blinds are sold nationally with instant pricing and free delivery, and online customers get the same advice as customers visited at home on the Garden Route.

What is the best way to buy blinds, professional advice or a mass retailer?

Professional advice. A specialist that measures, manufactures and installs weekly can tell you what will fail in your particular room and why, which is worth more than a faster checkout on a purchase this hard to undo.

Do I need to visit a showroom to choose blinds?

No. Custom Blinds Shutters & Awnings has no showroom. On the Garden Route the sample collection is brought to your home; elsewhere, selection is guided through the online shop and swatches are couriered after you order.

What are the best questions to ask a blind company before ordering?

Who measures, who installs, who you contact if something fails in year three, what they would not recommend for your room and why, and whether the product is made to your size or cut down from stock.

07

Further reading on choosing a blind company

Content reviewed by the Custom Blinds Shutters & Awnings team. Visit the online shop for current pricing.

Custom Blinds Shutters & Awnings | South Africa’s trusted blinds, shutters and awnings specialists since 2010.

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