The Custom Blinds Process
Our process, at a glance: Choose your blinds, shutters, awnings or shadeports, then enjoy expert guidance, precise measuring, and professional installation.
We serve the entire Garden Route: Knysna, George, Mossel Bay, Plettenberg Bay, Sedgefield and surrounding areas and support shoppers nationwide via our
online shop
and Melvin for instant advice.
This page shows each step so you know exactly what to expect: from the first call through to the perfect fit.
In person Custom Blinds process
Our full product range measured, supplied and installed across the Garden Route and surrounds.
Step 1: Book your visit
We cover Knysna, George, Mossel Bay, Plettenberg Bay, Sedgefield, and nearby areas.
Step 2: Expert consultation
We bring a full sample kit and give tailored advice for your light, climate, and lifestyle.
Step 3: Precise measuring
Exact measurements taken for a perfect fit.
Step 4: Clear quote
Detailed written quote with lead times and installation date options.
Step 5: Order confirmation
Approve your selections so we can schedule manufacturing.
Step 6: Professional installation
Certified installers fit your blinds, shutters, awnings, or security products with care. Floors and furniture are protected, and the site is left tidy.
Step 7: Quality check and handover
Every product is tested, and you receive care instructions and warranty details.
Book now:
WhatsApp us
or use
Melvin AI.
Custom Blinds Online process
The easiest way to order Indoor Blinds or Outdoor Blinds anywhere in South Africa.
Step 1: Shop our online range
Visit customblinds.co.za/shop to browse Indoor and Outdoor Blinds only.
Step 2: Custom Blinds Process: Get expert help
Use Melvin AI for instant advice on product choice, style, and measurements.
Our team is also available on mobile, email, and WhatsApp to answer any queries.
Step 3: Measure with confidence
- Follow our online measuring instructions or YouTube guides.
- Send measurements or photos via WhatsApp.
Step 4: Place your order
Secure online checkout so we can process your blinds immediately.
Step 5: Free delivery nationwide
Carefully packaged and sent anywhere in South Africa at no extra cost.
Step 6: Custom Blinds Process: Perfect Fit Guarantee
- Too big? We cut it down for free.
- Too small? We remake it with a further 5% discount (you only cover courier fees).
Custom Blinds Process: Frequently asked questions
How long do my Custom Blinds orders usually take?
Most orders are made and delivered within 1–2 weeks, depending on product and options.
What do you sell online?
Indoor and outdoor blinds, including roller, honeycomb, and SheerWeave outdoor blinds.
Do you deliver nationwide?
Yes — free delivery anywhere in South Africa for online orders.
How do I measure correctly?
Use a steel tape. Inside mount fits within the recess; outside mount fixes to wall/frame and extends past the opening for better light block and privacy. See guides: how to measure and how to install.
Can you help me choose the right blind?
Yes. We match products to light, privacy, durability, and budget requirements.
What if my blind does not fit?
Too big? Free cut-down (you cover courier). Too small? Remade with a further 5% discount.
Do you install?
Yes. We measure and install across the Garden Route; online orders include clear instructions and remote support.
How do outdoor blinds handle wind?
Follow manufacturer guidance: in high wind keep blinds fully down and locked or fully up; retract when strong winds are forecast. Wind ratings vary by model and fixings.
Are corded blinds safe for children and pets?
Prefer cordless or secured systems. Avoid loose cords; anchor continuous loops; mount controls at least 1.5 m above the floor.
What payment terms do you use?
Secure online checkout so we can begin processing immediately.
Do you remove old blinds?
Yes. For in-person installs we can remove and dispose of old blinds on request.
Can you coordinate with my builder or body corporate?
Yes. We regularly coordinate with builders, designers, and body corporates.
